Shipping And Delivery Policy
Thank you for shopping at On Bella. We are committed to delivering your stylish clothing and accessories as quickly and efficiently as possible. Following are the terms and conditions that constitute our Shipping and Delivery Policy.
1. Shipment Processing Time
All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We are pleased to offer Free Delivery on all orders!
- Standard Shipping: [3-5 business days] – Free
Delivery delays can occasionally occur due to unforeseen circumstances or bad weather.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Cash on Delivery (COD)
We offer Cash on Delivery (COD) for our customers. If you choose this payment method, please ensure that you have the exact amount ready at the time of delivery to avoid any inconvenience.
5. Damages and Missing Packages
On Bella takes utmost care in packaging your clothing items. However, if you receive a damaged item, please contact us immediately so we can resolve the issue.
If your order tracking shows as delivered but you have not received it, please contact our support team within [7 days] of the estimated delivery date.
6. International Shipping
Currently, we only ship domestically. We do not offer international shipping at this time.
7. Contact Us
If you have any questions or concerns about your order’s shipping and delivery, please feel free to reach out to us:
On Bella Support Team
Email: Support@onbella.store